How it Works

The integration

In a nutshell, the integration consists of a scheduled task that every xx (default: 30) minutes asks Cesar2 for a list of cases that have been modified since the last time we asked. If there are modified cases, the job continues to handle one at a time, asking Cesar2 for details about the case, its services, handoverpoints and parties involved. If the case exists in lime, it will be updated, if not, it will be created.

During the task, lime will also go through all open cases in lime and ask cesar if the case is still avaliable, if not, it will be marked as finished.

What information that will be updated in lime can be controlled by configuring the integration in Lime Admin. Adding more information is done in a few clicks provided the information is available in Cesar2!

If you have a Cesar2 account, you can access Cesar2's Swagger Documentation

Cesar test: Cesar2's Test Swagger Documentation